Summary of Credits and Charges

All bills are due and payable 14 days after they are issued, except as specified by rate schedules and contracts. Mountain View Electric Association, Inc. service charges are determined by our rules and regulations as approved by the Board of Directors. Credits and charges are as follows:

Paperless Billing Credit $0.50 Billing Credit Per Month
Recurring Automated Clearing House (ACH monthly payment) $0.50 Billing Credit Per Month
SmartHub Payment No Charge
Automated Phone System Payment No Charge
Field Service Calls No Charge
High Usage Concerns No Charge
Service Connection During Office Hours* No Charge
Application No Charge
Trip Charge $50
Trip Charge – Member Initiated  – No Show $50
Trip Charge – Safety Inspection (meter tempering and cut meter seal) $100
Reconnection Charge During Office Hours* $75
Reconnection Charge After Office Hours** $200
Reconnection Charge – Short Term $125 Plus 1 Month Grid Access Charge
Return Payment Charge $25
Meter Testing Charge – Standard MVEA Test No Charge
Meter Testing Charge – Third Party Test $50
Theft & Damage Charges Varies
Late Charge Per Rate (or as stated on application rate) 2% or $5 Whichever Is Greater
Interconnection Application Fee $200

Please note that after October 1, 2016 cash will only be accepted in the office. We will continue to accept checks and money orders in the field.

*Office Hours are Monday – Thursday, 7:00 a.m. to 5:30 p.m.; for service connection and reconnection office hours includes Friday, 7:00 a.m. to 5:30 p.m.

**After Office Hours are Monday – Friday, 5:30 p.m. to 8:00 p.m. and Saturday and Sunday, 7:00 a.m. to 8:00 p.m.