Switch & Save!!
Go Paperless through SmartHub. Go Bank Account Auto-Pay.
- Monthly 50¢ Credit! Sign-up for Paperless Billing through SmartHub, receive a $0.50 credit every month you are enrolled. (Multiple MVEA Meters Allowed)
- Monthly 50¢ Credit! No hassle payments! Switch to Bank Account Auto-Pay, receive a $0.50 credit every month you are enrolled. (Multiple MVEA Meters Allowed)
- Combine both…Receive a $1.00 per month credit. More Meters = More Savings!
Safe. Secure. Convenient.
Going paperless through SmartHub lets you manage all aspects of your Mountain View Electric Association, Inc. account online or with your mobile device. Creating a SmartHub account takes less than three minutes!
Want even more convenience (and savings)? Use our Bank Account Auto-Pay program to simplify the monthly bill paying process. No more due dates to worry about. No more phone calls to set-up payments. No more writing and mailing checks.
Ready to Switch & Save? Click on our SmartHub application, follow the prompts and you will be signed up for paperless billing and/or bank account auto-pay in just a few short clicks! To sign-up for these options, you will need to use your computer as the SmartHub mobile app does not support all features at this time.
Not ready to go paperless? You can still Switch & Save by enrolling in Bank Account Auto-Pay. Stop by either location or call our Limon Office at (719) 775-2861 or Falcon Office at (719) 495-2283. For questions, you may also send an email to firstname.lastname@example.org.
*Important Switch & Save Program Information
- Switch & Save Credits with Bank Account Auto-Pay requires electronic reoccurring payments from your bank account. Auto-Pay enrollment with a debit or credit card is not eligible for Switch & Save Credits.
- Switch & Save Credits are dependent upon continued monthly enrollment.
- Switch & Save credits will terminate upon discontinuance of Paperless Billing or Bank Account Auto-Pay.
- Additional restrictions may apply.
Online 24/7 – SmartHub:
www.mvea.coop and click on the SmartHub link in the green box.
Sign up for auto pay: Enrollment can be made by going to “SmartHub” on the website. Login to your account. To set up for Auto Pay Accounts click on the Billing & Payments drop down arrow and select Auto Pay Accounts. On this page you may Add, Update, Cancel or Change Payment Method for you monthly Auto Pay Accounts.
To store your Payment Card or Banking information for your use click on the My Profile drop down arrow and select Update My Bank Account or Credit Card Information. This is not saved for monthly Automatic Payments to your account.
In Person Monday-Thursday 7:00a.m. – 5:30p.m. at the Falcon or Limon Location:
Check, Money Order, Cash, VISA, MasterCard, or Discover. Please note that after October 1, 2016 cash will only be accepted in the office. We will continue to accept checks and money orders in the field.
By Phone 24/7:
Credit Card (through the automated system call 877-999-3415).
Drop Box: (List of Drop Box Locations)
Check or Money order
*New* MoneyGram Locations:
Now you can use MoneyGram to make your payment with cash today! MoneyGram services are located within thousands of retailers. To make a payment bring the following items to the MoneyGram location: Cash in the amount of your payment plus the $1.50 MoneyGram fee, your MVEA account number, and receive code 15113. To find the MoneyGram location nearest you visit www.moneygram.com/Locations or call 1-800-926-9400.
Have questions on your Mountain View Electric Association, Inc. billing statement? Learn how to Read Your Bill!
iPhone Users: Please run the Apple update to use the SmartHub App and make a payment.
New Features on SmartHub:
In the 2.19 update to the Payment Gateway the ability for a consumer to register additional accounts from within SmartHub application was added. A consumer can now go to My Profile>My Information>Manage My Registered Accounts section and click the “Add Account” button. The consumers established registration questions will be prompted and, once the questions are answered correctly, the new account will be tied to their SmartHub login. Alternatively a user can remove additional accounts from this screen.
This is a great new feature that allows for consumers that have a joint and a single account or a business account and they would like all accounts to come up when they login to SmartHub. They cannot add an account that has an existing registration so if they are wanting to combine the accounts to one registration they will need to unsubscribe one of the accounts.
If you have any questions about these services, please call the Limon Office at 719-775-2861 or Falcon Office at 719-495-2283, or send an email to email@example.com.