Whole House Surge Protection
Members enrolled in MVEA’s Energy Shield ® Whole-House Surge Protection Program were sent a letter to notify them of the discontinuance of this program, which provided equipment to help safeguard member’s household electronics.
Due to other options currently available in the marketplace, requests for this program have fallen off dramatically and so during the MVEA Board of Directors meeting on April 16, 2019, a decision was made to discontinue this program. The installed equipment will now become member property with no further monthly charge. The change in ownership will not affect the warranty provided from the surge protection devices. All future warranty claims are the responsibility of the equipment manufacturer, Leviton. Please direct any future warranty claims to Leviton at (800) 323-8920. View the “True Whole House Surge Protection” Limited Warranty information (PDF).
Each month from the time of member enrollment, a $9.00 monthly fee for the Leviton surge suppressor was applied to the member’s bill. As of May 1, 2019, MVEA will no longer offer the Energy Shield ® Whole-House Surge Protection Program, therefore all bills generated after May 1, 2019 will not include this fee and there will be no further charges to members for this program.
For questions regarding the discontinuance of this program, please contact Kevin Holbrook at (719) 494-2685.