Summary of Credits & Charges

All bills are due and payable 14 days after they are issued, except as specified by rate schedules and contracts. Mountain View Electric Association, Inc. service charges are determined by our rules and regulations as approved by the Board of Directors. Credits and charges are as follows:

Type of Charge Charge
Paperless Billing Credit $0.50 Billing Credit Per Month
Recurring Automated Clearing House (ACH monthly payment) No Charge
Recurring Electronic Fund Transfer (EFT monthly payment) No Charge
Recurring Automated Clearing House (ACH monthly payment) $0.50 Billing Credit Per Month
SmartHub Payment No Charge
Automated Phone System Payment No Charge
Field Service Calls No Charge
High Use Concerns No Charge
Service Reconnection During Office Hours* $75
Trip Charge $50
Trip Charge – Member Initiated – No Show $100
Trip Charge – Safety Inspection (meter tampering and cut meter seal) $100
Reconnection Charge – After Office Hours* $200
Reconnection Charge – Short Term After Office Hours** $250 Plus 1 Month Grid Access Charge
Reconnection Charge – Short Term During Office Hours $125 Plus 1 Month Grid Access Charge
Return Payment Charge $25 (each occurrence)
Meter Testing Charge – Third Party Test $50 Plus All Additional Charges Incurred
Theft & Damage Charges Varies
Late Charge 2% or $5 Whichever Is Greater
Interconnection Request Application Fee $200

Please note that cash will only be accepted in the office. We will continue to accept checks and money orders in the field.

*Office Hours are Monday through Thursday, 7 a.m. to 5:30 p.m.; for service connection and reconnection office hours includes Friday, 7 a.m. to 5:30 p.m.

**After Office Hours are Monday through Friday, 5:30 p.m. to 8 p.m. and Saturday and Sunday, 7 a.m. to 8 p.m.