Payment Options

We understand that convenience and flexibility are essential when it comes to managing your electricity bills. That’s why we offer a variety of payment methods designed to suit your lifestyle and preferences. Explore our payment options below and find the one that’s right for you.

MVEA Money Saving Programs:

When members switch to paperless billing, auto-pay, or both, they save on their electric bill each month and automatically get entered into our $300 bill credit quarterly drawing.

  • Enroll in paperless billing and get $0.50 credit every month.
  • Enroll in bank account auto-pay and get $0.50 credit every month.
  • Do both and get a $1 bill credit every month.

How to sign up for paperless billing on the SmartHub website (existing users):

  • Log into SmartHub
  • Click on My Profile
  • Click on Update My Paperless Settings.
  • Toggle “Paperless” switch to “ON”

How to sign up for paperless billing on the SmartHub app (existing users):

  • Open the SmartHub app from your mobile device
  • Log into SmartHub
  • Select Settings
  • Select Paperless Billing
  • Toggle switch to the right to turn “ON”

If you do not have a SmartHub account yet, please sign up here to get started.

If you need assistance signing up for paperless billing please call our office and one of our Member Service Representatives will be able to assist you (800) 388-9881.

  • Members must have or create a SmartHub account to enroll in the Switch & Save program.
  • Switch & Save credits are dependent upon continued monthly enrollment and will terminate upon discontinuance of paperless billing or bank account auto-pay through SmartHub

Budget billing is available to eligible members in good standing, and provides 12 equal monthly billing amounts for electric use. Budget amounts are calculated from the member’s previous 12 months’ bills and adjusted for any rate changes that were effective during the year. The budget amount will be recalculated annually and the difference between actual use and the total amount the member has paid will be evaluated.

To learn more, or to see if you are eligible for, Budget Billing:

Prepaid Metering is a pay-as-you-go electric service and a new way to pay for your electricity. You pay in advance for the electricity you will be using – no late fees or security deposit required.

Prepaid benefits include:

  • No deposit required
  • No late fees
  • No collection or reconnect fees
  • Easier budgeting
  • Timely information about electric usage
Learn More About Prepaid Metering

Ways to Pay Your Bill:

We offer our members two ways to pay online:

  1. SmartHub: our official online payment portal which allows you to make a payment, view billing history, manage your account, view your usage, and more.
  2. One-Time Payment: make an online payment without having to create an account or log in.
SmartHub Login Make A One-Time Payment

Call our pay-by-phone number at (877) 999-3415.

Our automated system is a secure, hassle-free way to make a one-time payment using a checking account or credit/debit card.

We are open Monday – Thursday from 7 a.m. to 5:30 p.m. Our offices can take cash, checks, and all major credit cards as forms of payment.

Falcon Office: 11140 E. Woodmen Rd. Falcon, CO 80831

Limon Office: 1655 5th St. Limon, CO 80828

If writing a check, use blue or black ink to ensure your payment can be processed properly.

Send your payment, along with the payment stub to:

Mountain View Electric Association | PO Box 176085 Denver CO 80214-6085

*If you are making a payment to prevent a disconnect, you should not mail your payment. Instead, personally deliver the check or pay in person in the office or call our pay-by-phone number at (877) 999-3415.

Locations:

  • MVEA Falcon Office: 11140 E. Woodmen Road, Falcon, 80831. Next to the drive-up window on the east side of the building.
  • MVEA Limon Office: 1655 5th Street, Limon, 80828. North side of the west entrance to member parking.
  • Black Forest: Near the shops at the southwest corner of Shoup and Black Forest Roads.
  • Calhan: East of the Loaf N’ Jug entrance at 1015 5th Street.
  • Cimarron Hills: Shopping center near Kwik Way, on Peterson Road and Palmer Park Boulevard.
  • Elbert: South entrance to Elbert High Plains Mini Mart, located at 24501 Elbert Highway.
  • Ellicott: Ellicott Plaza, 23355 Highway 94. North part of parking lot, between the U.S. Postal Service drop box and the Pikes Peak Library book box.
  • Jackson Creek: King Soopers, east of the front door. Located at 1070 W. Baptist Road.
  • Monument: Safeway, the black box is on the island at the west end of the store located at 624 Highway 105.
  • Peyton: Northeast corner of Peyton Highway and Highway 24.
  • Simla: In front of the U.S. Post Office, west of the door.

Only check or money order payments are accepted through our drop boxes. Allow for 48 to 72 business hours for payment processing if you are using a payment drop box. Do not use a payment drop box if your payment is due right away or if it is past due (it may delay the processing of your payment).

Also known as electronic funds transfer (EFT), the amount of your bill is automatically withdrawn from your checking account, savings account or credit/debit card. You will still receive your monthly bill informing you of the amount that will be withdrawn from your account on the specified day.

You’ll no longer have to worry about writing a check, paying for postage, or mailing out your payment. Plus, your payment is always on time.

How to sign up for Auto Pay on the SmartHub website (existing users):

  • Log into SmartHub
  • Click on Billing & Payments
  • Click on Auto Pay Program
  • Click on Sign Up for Auto Pay and follow the instructions.

How to sign up for Auto Pay on the SmartHub app (existing users):

  • Open the SmartHub app from your mobile device
  • Log into SmartHub
  • Select Bill & Pay
  • Select Auto Pay Program and follow the instructions.

If you do not have a SmartHub account yet, please sign up here to get started.

Receive your bill via email. If you ever need to review or look at current or past bills, you can access them through MVEA’s SmartHub online portal or app.

Enrolling in paperless billing will help save MVEA money on postage and printing, which helps us pass savings onto you! Your bills and payment records are accessible on SmartHub – no more hard copies.

How to sign up for paperless billing on the SmartHub website (existing users):

  • Log into SmartHub
  • Click on My Profile
  • Click on Update My Paperless Settings.
  • Toggle “Paperless” switch to “ON”

How to sign up for paperless billing on the SmartHub app (existing users):

  • Open the SmartHub app from your mobile device
  • Log into SmartHub
  • Select Settings
  • Select Paperless Billing
  • Toggle switch to the right to turn “ON”

If you do not have a SmartHub account yet, please sign up here to get started.

MVEA members have access to MoneyGram to make payments with cash. MoneyGram services are located within thousands of retailers.

To make a payment, bring the following items to a MoneyGram location:

  • Cash in the amount of your payment plus the $1.50 MoneyGram fee
  • Your MVEA account number
  • Receive code: 151113

To find the MoneyGram location nearest you visit MoneyGram’s website or call (800) 926-9400.

Payment Assistance

If you need help paying your bill, there are several assistance programs available. Let us help you find one.

Learn More