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Key Accounts Representative

Job Details

Status

open

End Date

Tuesday, February 11, 2025 at 5 p.m.

Job Type

Full Time

Salary

$79,832 to $85,031 per year

Category

Careers

Location

Falcon, CO 80831-8127

Apply

Online Application

Job Description

We are looking for a Key Accounts Representative to serve as the primary point of contact for Mountain View Electric Association’s key accounts. This role is responsible for fostering strong relationships with commercial, industrial, and institutional members, ensuring their energy needs are met while providing education on rate structures, energy programs, and demand side management solutions.

Essential Duties and Responsibilities:

  • Serve as the primary liaison for designated key accounts, understanding their energy needs, usage patterns, and operational challenges. Respond to member calls and inquiries, educate members on rate structures, address usage concerns and conduct usage evaluations and recommend billing adjustments as needed.
  • Develop and maintain long-term, mutually beneficial relationships with key accounts to ensure high satisfaction and member retention.
  • Provide members with education on rate structures, energy efficiency programs, demand response initiatives, and renewable energy options.
  • Act as a point of escalation for service-related issues, ensuring timely and effective resolution.
  • Analyze member energy usage data to identify trends, inefficiencies, and opportunities for potential solutions.
  • Assists in designing, implementing, and promoting rates, rebates, load management, load building or other demand side management campaigns sponsored by the Association or affiliated organizations.
  • Partner with internal teams and community stakeholders to promote economic development initiatives, including attracting new business, supporting existing member growth, and enhancing the cooperative’s contributions to local and regional economies.
  • Participates in community and industry events to establish a visible presence and to identify opportunities that advance the Association’s mission and strategic priorities.
  • Assist with processing rebate applications by reviewing key account submissions, verifying eligibility, and ensuring timely approval in accordance with program guidelines.

Job Related Qualifications

Requirements
  • High School Diploma, certificate of equivalency (G.E.D.) is required.
  • Five years of electric utility or industry experience and a bachelor’s degree (B.S. or B.A.) in business, marketing, economics, engineering, or a closely related field is preferred.
  • Familiarity with energy usage analysis, rate structures, and energy efficiency principles.
  • Knowledge of cooperative principles and the energy industry.
  • Experience with demand side management and distributed energy resources preferred.
  • Understanding of Net Metering principles, renewable system design, function, and compliance is preferred.
  • Extensive knowledge of project management, communication and conflict skills with the ability to maintain effective working relationships and the ability to utilize creative thinking and problem solving techniques.
  • Excellent written and verbal communication skills.
  • Proficient in writing in a variety of styles, adaptable to different target audiences.
  • Ability to speak effectively before groups.
  • Must possess or intend to obtain and hold a Certified Key Account Executive (CKAE) status. CKAE status must be obtained in a timeline determined by management.

Benefits Information

Top Reasons to Work with Us:

  • Competitive Salary and Outstanding Benefits Package including Medical, Dental, Vision, Long-Term Disability, Life, and Paid Time Off
  • Traditional Pension Plan and 401(k) with Company Match
  • Stable and Growing Company
  • Four Day Work Week (Monday through Thursday 7 a.m. to 5:30 p.m.)
  • Great Company Culture

 

Mountain View Electric Association (MVEA) is one of the fastest growing mission-driven and member-owned electric cooperatives in Colorado. With offices in Falcon and Limon, our service territory spans 5,000 square miles from the foothills outside of Colorado Springs through the rolling plains of eastern Colorado.

While a lot has changed in our industry since we were incorporated as a not-for-profit electric cooperative in 1941, MVEA still operates on the values we started with years ago—integrity, accountability, innovation, and commitment to community. Today, MVEA is proud to provide safe, reliable, and affordable electricity to more than 56,500 members and over 66,500 meters in portions of eight counties.

Our electric cooperative is financially strong and experiences tremendous growth of over 2,000 accounts per year due to the expanding communities outside of Colorado Springs. MVEA has annual revenues of over $125 million and over 6,400 miles of distribution line. We are a respected leader in the distribution cooperative industry due to a long history of safety, reliable service, member engagement, financial health, rate stability, and employee dedication.

Notice of Equal Opportunity Employment

All qualified applicants will receive consideration for employment without regard to age 40 and over, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, military, or veteran status. If you need assistance or a reasonable accommodation with the application process, please contact human resources at (719) 495-2283.